These Terms & Conditions (“Terms”) govern your access to and use of the website and services of ECOM SMART WORLD PRIVATE LIMITED (“we”, “us”, “our”). By accessing our website or engaging our services, you agree to these Terms.

Services

We provide digital growth services including lead generation, digital marketing, CRM solutions, website and app development, AI automation, and hosting. The specific scope, deliverables, timelines and fees for any engagement will be set out in a separate proposal or agreement.

Use of the website

You agree to use the website lawfully and not to misuse it, attempt to gain unauthorised access, disrupt its operation, or use it to transmit harmful or unlawful content. We may suspend or restrict access if these Terms are breached.

Intellectual property

All content on this website — including text, graphics, logos, and design — is owned by or licensed to us and is protected by applicable intellectual property laws. You may not reproduce or distribute it without our prior written permission.

Quotes and pricing

Prices shown on the website are indicative, stated in INR unless otherwise noted, and exclusive of applicable taxes. Final pricing is confirmed in your proposal. We may update pricing and packages at any time.

Payments

Payment terms for engagements are defined in your agreement. Late or non-payment may result in suspension of services.

Third-party services

Our services may rely on or integrate with third-party platforms. We are not responsible for the availability, performance or policies of third-party services.

Limitation of liability

To the maximum extent permitted by law, we are not liable for any indirect, incidental or consequential damages arising from your use of the website or services. Our total liability for any claim is limited to the fees paid for the relevant service.

Warranties

The website is provided “as is” without warranties of any kind. We do not warrant that the website will be uninterrupted, error-free or free of harmful components, though we work hard to keep it secure and reliable.

Governing law

These Terms are governed by the laws of India, and any disputes are subject to the exclusive jurisdiction of the courts of Chennai, Tamil Nadu.

Changes to these Terms

We may revise these Terms from time to time. Continued use of the website after changes constitutes acceptance of the revised Terms.

Contact us

Questions about these Terms? Contact us at hello@ecomsmartworld.com or +91 98765 43210. ECOM SMART WORLD PRIVATE LIMITED, Chennai, Tamil Nadu, India. CIN: U72900TN2021PTC000000.